Using the Cost of Quality Approach for Software

  • Krasner H
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Abstract

Cost of software quality (CoSQ) is an accounting technique that is useful to enable our understanding of\r
the economic trade-offs involved in delivering good-quality software. Commonly used in manufacturing, its\r
adaptation to software offers the promise of preventing poor quality but, unfortunately, has seen little use to\r
date. This article discusses the rationale and context for using CoSQ, then defines a basic CoSQ model that\r
differentiates the costs involved with handling nonconformances due to a lack of quality, appraisal efforts\r
performed for the achievement of acceptable quality, and efforts to prevent poor quality from occurring

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Authors

  • Herb Krasner

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