Using device models for analyzing user interaction problems

  • Schulz M
  • Schmidt S
  • Engelbrecht K
 et al. 
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Abstract

This paper presents work in progress which aims at analyz- ing the origins of interaction problems which certain users have when interacting with new technology. Our analysis is based on device models which categorize certain classes of devices via a pre-defined set of features. We provide exam- ples which show that usability problems are partially caused by an erroneous transfer of device features to new/unknown devices.

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Authors

  • Matthias Schulz

  • Stefan Schmidt

  • Klaus-Peter Engelbrecht

  • Sebastian Möller

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