Visual techniques provide an intuitive way of making sense of the large amounts of microposts available from social media sources, particularly in the case of emerging topics of interest to a global audience, which often raise controversy among key stakeholders. Micropost streams are context-dependent and highly dynamic in nature. We describe a visual analytics platform to handle high-volume micropost streams from multiple social media channels. For each post we extract key contextual features such as location, topic and sentiment, and subsequently render the resulting multi-dimensional information space using a suite of coordinated views that support a variety of complex information seeking behaviors. We also describe three new visualization techniques that extend the original platform to account for the dynamic nature of micro¬post streams through dynamic topography information landscapes, news flow diagrams and longitudinal cross-media analyses.
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