The article discusses the 2010 Customer Relationship Management (CRM) market leaders awards. It notes that the awards' aim is to highlight the excellence and acknowledge the strengths of the companies in the software industry. It also states that the awards have been divided into 10 categories which include Enterprise Suite CRM, Midmarket Suite CRM, and Small Business Suite CRM. Winners of the 2010 market leaders awards of CRM include Microsoft Corp., Salesforce.com, and SAP AG.
CITATION STYLE
Consulting, B., Solutions, S. B., Associates, R., Group, M. S., & Group, A. (2010). The 2010 CRM Market Leaders. Market Leader, 14(August), 32–44.
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