Businesses and Consumers as Online Customers

  • Bridges E
  • Goldsmith R
  • Hofacker C
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Bridges, E., Goldsmith, R. E., & Hofacker, C. F. (2011). Businesses and Consumers as Online Customers. In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce (pp. 83–88). IGI Global. https://doi.org/10.4018/978-1-59140-799-7.ch014

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