Channeling Creativity : Using Storyboards and Claims to Encourage Collaborative Design

Abstract

Storyboards and claims are two distinct artifacts used for system design in HCI. In this paper, we propose that these artifacts provide greater design value if they are used in combination. We first investigate the relative strengths and weaknesses of storyboards and claims in supporting design. Then, we present an exploratory study conducted to assess the potential value of combining these two techniques, suggesting that combining the techniques leads to a richer, more grounded, and more creative design solution. Finally, we speculate on ways that tools should support the iterative creation of design ideas, the sharing of representations that can be easily understood and modified, and collaborative negotiation and discussion during design.