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Managing organizational memory with intergenerational knowledge transfer

by Kerstin Kuyken, Mehran Ebrahimi, Anne-Laure Saives, Jean-François Harvey, Aparna Joshi, John C Dencker, Gentz Franz, Joseph J Martocchio
Academy of Management Review ()
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Abstract

Generational phenomena underlie several complex organizational challenges. Yet many fundamental questions regarding what generations mean and what the implications of generational differences in organizations are remain unanswered. The framework proposed in this paper allows us to incorporate multidisciplinary conceptualizations of generations as various dimensions of a generational identity, to specify conditions under which these dimensions may be activated in organizational contexts, and to derive implications for intergenerational interactions.

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