Overview Emerging markets have higher numbers of textually non-literate people than more developed markets Effective use of mobile phone features requires an understanding of textual prompts Contact management and asynchronous communication in particular presents challenges for textually non-literate people Solutions can be categorized as improvements to the phone, the ecosystem and to the operator infrastructure
CITATION STYLE
Chipchase, J. (2005). Understanding non-literacy as a barrier to mobile phone communication. Retrieved September, 1–11. Retrieved from http://scholar.google.com/scholar?hl=en&btnG=Search&q=intitle:Understanding+Non-Literacy+as+a+Barrier+to+Mobile+Phone+Communication#0
Mendeley helps you to discover research relevant for your work.