An exploration of the role of web and mobile social media in the implementation of e-Government in Malaysia

Abstract

efforts have been underway for awhile. It describes the current e- government efforts in Malaysia, and proposes that applying a theoretical framework would help understand the context and streamline these ongoing efforts. Specifically, it lays out a theoretical and cultural framework based on Mary Douglas’ (1996) Grid-Group Theory, Mircea Georgescu’s (2005) Three Pillars of E-Government, and Gerald Grant’s and Derek Chau’s (2006) Generic Framework for E-Government. Although this study is in its early stages, it has relevance to everyone who is interested in e- government efforts across the world, and especially relevant to developing countries. 1