Patients' perception of waiting time in the dental office can greatly affect their satisfaction of service. Traditional approaches to managing patient perceptions of wait time are discussed, and some new strategies are explored.
CITATION STYLE
Minden, N. J. (1994). Managing the perceptions of patient wait time. Journal of the American Dental Association (1939), 125(1), 84–87. https://doi.org/10.14219/jada.archive.1994.0018
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