In this paper, we discuss and compare two user centred methods applied in concept design: observation and probes. The comparison is based on findings from two case studies. In these studies, user data was first inquired and then interpreted by a multidisciplinary design team, in order to support early user centered concept creation phase. The gathered user data and the current understanding of user experience served as a base for this reflection. In order to compare the findings, a framework of user experience qualities was generated from the point of view of concept design.
CITATION STYLE
Jääskö, V., & Mattelmäki, T. (2003). Observing and Probing. In Proceedings of the International Conference on Designing Pleasurable Products and Interfaces (pp. 126–131). Association for Computing Machinery. https://doi.org/10.1145/782924.782927
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