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Social psychological aspects of computer-mediated communication.

by Sara Kiesler, Jane Siegel, Timothy W. McGuire
American Psychologist ()
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Abstract

As more and more people use computers for communicating, the behavioral and societal effects of computer-mediated communication are becoming critical research topics. This article describes some of the issues raised by electronic communication, illustrates one empirical approach for investigating its social psychological effects, and discusses why social psychological research might contribute to a deeper understanding of computer-mediated com- munication specifically and of computers and tech- nological change in society more generally. One objective of our research is to explore how people participate in computer-mediated communication and how computerization affects group efforts to reach consensus. In experiments, we have shown differences in participation, decisions, and interaction among groups meeting face to face and in simultaneous computer-linked discourse and communication by electronic mail. We discuss these results and the design of subsequent research to highlight the many researchable social psychological issues raised by computing and technological change. TS - BibTeX

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421 Readers on Mendeley
by Discipline
 
27% Social Sciences
 
24% Psychology
 
19% Computer Science
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31% Student > Ph. D. Student
 
19% Student > Master
 
14% Student > Bachelor
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8% United States
 
2% Germany
 
2% United Kingdom

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