Composable modeling and execution of administrative procedures

Abstract

One of the important objectives of e-government is to improve the quality and efficiency of the administrative procedure execution. The most often, this objective is supported by means of workflow systems which work according to monolithic models. During monolithic modeling and execution of administrative procedures, a number of problems arise; for example, susceptibility to errors, difficulties in adjusting procedure models to legislation changes, inconsistency in representing the same act in different procedure models. Courses of administrative procedures are regulated by legislation, and thus the course of a single administrative procedure can be influenced by multiple acts, while a single act can be applied to a number of different procedures. In this work, we propose a novel approach to modeling and execution of administrative procedures based on composition of elementary processes. The elementary processes correspond to unit legal aspects. During realization of administrative procedures, elementary processes are being composed and executed according to legal circumstances relevant to specific cases. © 2012 Springer-Verlag.