Choosing groupware tools and elicitation techniques according to stakeholders' features

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Abstract

The set of groupware tools used during a distributed development process is usually chosen by taking into account predetermined business politics, managers' personal preferences, or people in charge of the project. However, perhaps the chosen groupware tools are not the most appropriate for all the group members and it is possible that some of them would not be completely comfortable with them. To avoid this situation we have built a model and its supporting prototype tool which, based on techniques from psychology, suggests an appropriate set of groupware tools and elicitation techniques according to stakeholders' preferences.

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Aranda, G. N., Vizcaíno, A., Cechich, A., & Piattini, M. (2005). Choosing groupware tools and elicitation techniques according to stakeholders’ features. In ICEIS 2005 - Proceedings of the 7th International Conference on Enterprise Information Systems (pp. 68–75). https://doi.org/10.1007/978-1-4020-5347-4_8

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