Dealing with the COVID-19 infodemic

Abstract

This exploratory study seeks to understand information experiences, emotional reactions, and coping mechanisms of young adults concerning the COVID-19 pandemic. Studying two different populations, the Finnish sample included 49 young adults, while the US sample included 154. A qualitative content analysis approach was utilized in analyzing research findings. Respondents experienced a variety of emotions including negative, positive, and neutral emotions while searching for information about the COVID-19 crisis. Respondents utilized limited information consumption, selective information consumption, and information avoidance as their primary coping mechanisms to manage information overload, anxiety, uncertainty, and emotional well-being. Overall, the findings highlighted similarities in young people’s emotional reactions and coping mechanisms in managing the pandemic-related information in both countries. The study also revealed considerable differences in their perceptions about the role of media and politics in shaping how people consume and evaluate information.