Evaluation of user sensibility experience by comparing the product use

Abstract

This study drew user sensibility experience causes in the three dimensions of usability, perception and stimulation from smart-phone users who do not have use experience of I-Phone 4 or Galaxy S2. There were 10 cause factors that have impact on the sensibility experience of smart-phone users. They were; usefulness, ease of use, shortening capability, intuitive, orderly, similarity, aesthetic, difference, sensibility and fun. Among them, six causes had significant differences between the users of I-Phone 4 and Galaxy S2. These six causes were; usefulness, ease of use, intuitive, orderly, aesthetic and sensibility. Galaxy S2 received higher evaluation in usefulness, ease of use and sensibility. On the other hand, I-Phone received higher evaluation in intuitive, orderly and aesthetic. © 2012 Springer-Verlag.