Six Sigma practice for quality improvement – A case study of Indian auto ancillary unit

Abstract

Indian automotive ancillary units are one of the swift growing within the small and mid-sized group of industries which are influential contributors to the complete production of auto components. With the ascent in interrogation of growing customers and presuming for resplendent quality of their product, some of giant Indian organizations are inspiring their suppliers to employ Six Sigma in order to improve the quality of their process and products for embellishing competitive advantage. This paper focus on a case of provoked mid-sized auto ancillary unit consisting of 350-400 employee and employed Six Sigma (SS) methodologies to elevate towards the dream of SS quality level. The methodology is executed on one of product assembly for trimming down defects level which are critical to customers and its implementation has had a significant financial hit on the bottom-line of the enterprise.