Project4Sure X: Accelerating implementation projects for the microsoft dynamics suite with BPM 2.0

Abstract

Implementation projects for the Microsoft Dynamics NAV, AX, and CRM family are typically conducted according to the Sure Step methodology. The Project4Sure approach extends this methodology with a software solution that assists in managing and controlling large implementation projects. This contribution proposes an extension to the Project4Sure methodology and software platform that provides a process centric approach to analyzing and realizing business requirements for projects implementing the above-mentioned ERP systems. While classical ERP implementation approaches tend to focus on the requirements laid out by managers and the IT department, the new approach integrates concepts of BPM 2.0. By utilizing the expertise of the individuals in the operational departments, it can be ensured that ERP implementations match the requirements of the actual business users. © 2011 Springer-Verlag.