DEVELOPING INTERCULTURAL COMMUNICATION COMPTENCE (ICC) THROUGH CASE STUDY ANALYSIS

Abstract

The article researches the authentic conflict incidents of intercultural communication as a basis for designing specialized Case studies. The authors emphasize the significance of Case method as a new strategy for influencing students’ mindset, ensuring their preparedness to get out of difficult conflict situations of intercultural communication. A set of issues necessary for purposeful analysis is listed. The spectrum of spheres of intercultural interaction characterized by great potential of conflict arising and complexity for dialogue is determined. The explication of functions, components, characteristics of Cases on intercultural communication competence is given, confirmed with examples of small‑format Cases.