Turning HART into HEART: Human Emotional AI/Robot Teaming

Abstract

The advancement of technology requires a new teaming dynamic between humans and AI/robots. As emotions and affect are critical in forming human-human relationships, they are also expected to have a significant impact on human-AI/robot team dynamics. However, little research has been conducted on the effects of emotions on this relationship and team performance. In this perspective paper, I propose turning HART (human-AI/robot teaming) into HEART (human-emotional AI/robot teaming) and demonstrate its potential effects. To this end, existing frameworks on emotion research are introduced, followed by a brief literature survey on emotional AI/robot research and its potential applications to HART. Finally, further considerations are discussed. I hope this paper can spark lively discussions on a new legitimate framework, HEART, to more accurately understand and predict human behavior and team performance in HART settings.