Knowledge management for the digital transformation of enterprises – Literature based trend analysis

Abstract

The digital transformation of companies and society is progressing. The rapid realization of projects or the accelerated implementation of new “disruptive” technologies endanger aspects of sustainability. A sustainable aspect can be seen in the knowledge management of companies: The digital transformation, new technologies and the new production factor knowledge are putting established models for knowledge management under pressure. This paper presents the current state of research on knowledge management in relation to digital transformation. It could be worked out that knowledge management must gain more importance in companies. The way in which knowledge management is operated is changing at the same time, which makes new rules necessary. Due to the plurality of concepts and models, knowledge management is difficult to apply holistically for companies. Enterprises experience a technological upgrading which makes learning of the organization together with technology and humans possible. New forms of access to knowledge enable more target-oriented access in each situation.