Effects of organizational trust on organizational learning and creativity

Abstract

In the knowledge economy era, the competitive advantage of an enterprise is established on intangible resources and capability. Trust allows individuals acquiring and exchanging intellectual capitals, especially in ambiguous and uncertain situations, and knowledge exchange relies on the existence of trust. Different from past other industries, hi-tech industry stresses on intangible assets, endeavors to transform real assets into valuable knowledge, and manage and create "intellectual property" based on value for specific operating performance of an enterprise. This study therefore discusses the effect of organizational trust on organizational learning and creativity in hi-tech industry. Aiming at Mawei Hi-Tech Park in Fujian Province, 500 supervisors and employees are distributed the questionnaire and 373 valid copies are retrieved, with the retrieval rate 75%. The research results show 1. positive and significant effects of organizational trust on organizational learning, 2. positive and remarkable effects of organizational learning on creativity, and 3. positive effects of organizational trust on creativity. It is expected to propose suggestions, based on the results, for the promotion of intellectual capitals in hi-tech industry.