Improving Availability for Robotics Automation Process Deployment in Enterprise Cooperative Applications

Abstract

The Industrial Revolution 4.0 is a trend that has a strong impact on all aspects of socio-economic life in almost all human-related fields such as finance, banking, manufacturing, back-office, etc. Robotic Process Automation (RPA) is one of the breakthrough solutions. A key advantage of RPA is that unlike previous IT transformations such as Enterprise Resource Planning, RPA does not require a massive upfront investment or a significant change to the current IT systems and processes. In fact, RPA can be implemented relatively quickly when compared to previous digital transformations, as it requires minimal capital or infrastructure. RPA can act as an additional employee that can work between the IT systems and with the back-office processes in various functions. Similarly, to humans, RPA can learn from people and copy their processes, eventually taking over the processes that humans once completed, at a much faster pace. When deploying RPA in some fields such as banking, finance, industrial production, the demand for high availability is extremely important. The paper introduces improvements to ensure this in the actual implementation of RPA in enterprise cooperative applications. The results are illustrated in two real-world examples with quantifiable effects.