Challenges for the Implementation of Accessible Web and Mobile Systems

Abstract

This paper discusses the accessibility in the implementation of systems for the web and mobile devices, as well as seeks to understand why, despite the various accessibility tools available in the literature, most systems are still not accessible. The work is inspired by Challenge 2 of the GrandIHC-BR, but also corroborates the sustainability aspects identified in Challenge 1, especially in the social pillar. It is hypothesized that the main reasons for the low accessibility in computational solutions may include the lack of time of the development team, a supposed increase in the project budget, as well as the lack of knowledge and the lack of interest on the part of the developers. A Systematic Mapping and two exploratory surveys were conducted with developers looking for to assess the context and hypotheses. These professionals reported on their experience and how to use accessibility features in their projects. The research pointed out that the lack of accessible systems is caused, mainly, by the low knowledge of the developers on the techniques of accessible programming.