Impact of ICT on work: Introduction

Abstract

The age of industrialized work is ending (Rifkin 2004). Various reasons have come together impacting the changing nature of work such as high performance expectation(Burke and Cooper 2006), demographic and cultural changes (Cox and Blake 1991), globalization and international competition (Cartwright and Holmes 2006), and economic pressure (Guevara and Ord 1996). Information and communication technology (ICT) is underpinning all of these reasons of transformation, becaus ICT provides the technological backbone for new organizational structures and new ways of working enabling above reasons (Heerwagen et al. 2010; Landry et al. 2005; Robey and Sahay 1996; Wallace 2004; Winter and Taylor 2001.