Full automation is good. But the path toward full automation must traverse the dangerous stages of partial automation, where the very successes of automation may make human drivers less able to respond to the unexpected, unavoidable imperfections of the automation. The appropriate design path to deal with this requires us to reconsider the driver and automation as a team, as collaborative partners.
CITATION STYLE
Norman, D. A. (2015). The Human Side of Automation. In Lecture Notes in Mobility (pp. 73–79). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-319-19078-5_7
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