In the Blood: The Consequences of Naturalising Microsegregation in Workplace Social Networks

Abstract

This study explored workplace social networks in order to understand practices of inclusion and exclusion in the context of an increasingly diverse workplace in post-apartheid South Africa. We found that the ways in which space is occupied shows marked continuities with the era of formalised segregation during the preceding periods of colonialism and apartheid. We contend that intergroup relations theory and homophily assist in providing a partial understanding of the pervasive microsegregation observed within a South African organisation. We offer that a historied account of the continuing race-based accounts of microsegregation is more productive for understanding this phenomenon in a country with a past that formalised segregation across all areas of social life. We explore the meanings that people assign to segregation patterns within the workplace based on data emerging out of 54 interviews, nine naturalistic observations and a group discussion conducted within the headquarters of a major bank in Johannesburg. Discourses of linguistic and cultural differences were used to rationalise segregation and naturalise racialised differences. The material effects of segregation were noted to be particularly onerous for Black bankers. As a capitalist class, we however found that Black bankers resist, adapt, subvert and reinscribe power relations in ways that simultaneously serve their interests while also potentially limiting their opportunities. We point to the agentic aspects of social networks for marginalised groups and contend that representation is not sufficient to ensure inclusion.