The reality of implementing virtual reality: A case study on the challenges of integrating vr-based rehabilitation

Abstract

This paper describes an explorative case study that investigates the declining use of a bespoke VR-based treatment tool for biking-based rehabilitation, through interviews with four physiotherapists and in situ observations of patient-therapist interactions, in a Danish municipal outpatient health center. Thematic analysis was used to identify pain points and challenges related to the integration of VR in both hardware, software and operation resources. Prospective solutions are proposed to increase usability of the system. Moreover, site-specific proposals, including knowledge translation and co-production initiatives, are suggested to increase the health worksforce’s incentive to use the VR-supplied service, and endorse it to the patients who attend treatment in the health center.