A Study on the Service Recovery Justice Perception, Purchase Satisfaction, Positive Word-of-Mouth Intention, and Repurchase Intention of Fashion Consumers according to the Types of Internet Shopping Malls

Lee, E.-J. (2011). A Study on the Service Recovery Justice Perception, Purchase Satisfaction, Positive Word-of-Mouth Intention, and Repurchase Intention of Fashion Consumers according to the Types of Internet Shopping Malls. Journal of the Korean Society of Clothing and Textiles, 35(7), 787–800. https://doi.org/10.5850/jksct.2011.35.7.787