The Role of Intellectual Capital, Organizational Learning and Digital Transformation on the Performance of SMEs in Denpasar, Bali-Indonesia

Abstract

This research is motivated by the idea that intellectual capital, organizational learning, and digital transformation are needed by medium-sized businesses to improve performance to maintain business sustainability during the covid-19 pandemic. The main purpose of this study is to determine the direct influence of intellectual capital and the indirect effect of organizational learning and the effect of digital transformation as a moderating variable on business performance. The sample of this study used 174 medium-sized business managers in Denpasar City, Bali-Indonesia. The results of the study found that digital transformation was able to strengthen the relationship between the influence of intellectual capital and organizational learning on the performance of medium-sized enterprises.