Robotic Process Automation (RPA) is currently a topic of interest for both research and industry. Many administrative tasks in operations consume a vast amount of time and create little value. The possibility that the responsible employees can quickly and easily automate these processes by themselves makes RPA a promising approach for many processes. However, RPA procedures are only able to automate a process in its present form. In this way, redundancies and excessive process steps are incorporated into RPA process flows. Combining RPA with the popular Business Process Management (BPM) approach poses a useful strategy as the as-is process is optimized first. The RPA procedure is then deployed on the optimized process to reach its full automation potential. This paper proposes a methodology to combine RPA and BPM and demonstrates the potential within a case study. Benefits, limitations, and further research opportunities are likewise addressed.
CITATION STYLE
Flechsig, C., Lohmer, J., & Lasch, R. (2019). Realizing the Full Potential of Robotic Process Automation Through a Combination with BPM. In Lecture Notes in Logistics (pp. 104–119). Springer Science and Business Media B.V. https://doi.org/10.1007/978-3-030-29821-0_8
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