Best practice in university strategic management’s conceptual framework

Abstract

This article brings forward a definition of best practice (BP) in university strategic management, drawing upon the European Foundation for Quality Management’s (EFQM) model, exploring the potential contribution of the EFQM model in assessing best practices in the context of university management. The article proposes a conceptual framework that aims to identify, assess and accredit best practice. This conceptual model includes the definition of the requirements needed and the assessment dimensions and focuses on the content of good practice: its deployment, impact and the results provided, its evaluation and revision, its innovation and replicability and the various benefits of its accreditation.