Production performance measurement and improvement based on the exchange of expert knowledge

Abstract

The benchmark has to be measured and compared continuously, it is a moving target. Just as important is the acquirement of knowledge to improve a non-satisfying situation. Information from benchmark projects in which the production performance is investigated is used to draw conclusions about general dependencies which are scarcely or even unknown or just assumed. This information is used to control economical and logistical indicators of a company. Additionally, non-confidential knowledge from different experts in the area of production organisation and best practices are collected continuously, processed and transferred to people in charge of finding measures to solve optimising problems. Hereby important knowledge is gathered and spread out.