Challenges in employee engagement in emerging economies

Abstract

One of the key determinants of success for any organization is the engagement level of its employees. The increasing emphasis on employee engagement in organizations across the globe is justified as it not only contributes to employee retention and productivity, but also directly impacts a company’s reputation and customer satisfaction (Shriram, 2012). Various other researches, such as Kular, Gatenby, Rees, Soane, and Truss (2008); May, Gilson, & Harter (2004); Schaufeli & Bakker (2004); Strümpfer (2003), assert that the topic of employee engagement fascinates the academicians, researchers, and practitioners alike.