Cloud cognitive services based on machine learning methods in architecture of modern knowledge management solutions

Abstract

Cognitive Services are cloud computing services available to help developers build intelligent applications based on Machine Learning (ML) methods with pre-trained models as a service. Machine Learning platforms are one of the fastest growing services of the cloud because ML and Artificial Intelligence (AI) platforms are available through diverse delivery models such as cognitive computing, automated machine learning, model management. Cognitive Computing is delivered as a set of APIs. Due to the nature of the technologies involved in ML ecosystems and Knowledge Hierarchy—Data, Information, Knowledge, Wisdom (DIKW) Pyramid, there is a natural overlap of a technologies and Knowledge Management (KM) processes. The modern architecture of software solutions can be developed with the use of a wide technology stack, including cloud computing technologies and Cognitive Services (CS). We can use a wide range of ML tools at all levels of the DIKW pyramid. In this paper, we propose a new CS based approach to build an architecture of Knowledge Management system. We have analyzed the possibilities of using CS at all levels of the DIKW pyramid. We discussed some of the relevant aspects of Cloud CS and ML in Knowledge Management context and possibilities implementation of Cognitive Services on knowledge processing.