Development of Knowledge Management Systems and Human Resources Using Lean Manufacturing Concept

Abstract

This article explores the problem of managing the knowledge and potential of employees through the integration of lean manufacturing concept tools and a quality management system. As a result of the study, groups of requirements have been developed for the knowledge and personnel potential management system. In addition, a scheme has been developed to integrate the requirements and tools of the quality management system and lean production for knowledge management, and criteria are proposed for assessing the effectiveness of the functioning of the knowledge base and compliance with the proposed requirements. To assess the degree of participation and interest of employees in the workflow organized under the conditions of the application of lean manufacturing tools and a quality management system, it is proposed to calculate the level of employee involvement in the enterprise, based on the results of self-examination and automatic assessment of employee performance based on KPIs.