CITATION STYLE
Karjaluoto, H., Mäkinen, H., & Järvinen, J. (2016). A firm’s activity in social media and its relationship with corporate reputation and firm performance. In Lecture Notes in Information Systems and Organisation (Vol. 19, pp. 161–172). Springer Heidelberg. https://doi.org/10.1007/978-3-319-38974-5_13
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