Enterprise architecture: A framework based on human behavior using the theory of structuration

Abstract

Organizational knowledge provides the requirements necessary for effective Enterprise Architecture (EA) design. The usefulness of EA processes depend on the quality of both functional and non-functional requirements elicited during the EA design process. Existing EA frameworks consider EA design solely from a techno-centric perspective focusing on the interaction of business goals, strategies, and technology. However, many organizations fail to achieve the business goals established for the EA because of miscommunication of stakeholder requirements. Though modeling functional and non-functional design requirements from a technical perspective better ensures delivery of EA, a more complete approach would fully take into account human behavior as a vital factor in EA design. The contribution of this paper is an EA design guideline based on human behavior and socio-communicative aspects of both stakeholders and the organization using socio-oriented approaches to EA design and modeling schemes. © 2012 Springer-Verlag Berlin Heidelberg.