Design process of a social network system for storage and share files in the workplace

Abstract

This paper explores the design process of a social network based storage and share application in the workplace. One of the big challenges of our era is to handle the amount of data available. This may result in a high cost with additional servers to store the data and guarantee availability and reliability. We interviewed ten employees to understand better their share and storage practices in everyday life, and also identify opportunities to inspire the design of storage applications. As a result, we provided 20 recommendations to develop social network storage systems. Additionally, we created personas and scenarios inspired by interviewed participants. We envisioned how the system should work and we illustrated it by interaction cycles with a low-tech prototype. Finally, we provide lessons learned towards the design of storage and share files in the workplace leveraging the social relationship amongst co-workers.