This paper considers the complementary implementation of ERP and KM systems in a multinational organization. In particular it considers how, in tandem, these systems can aid organizational efficiency and flexibility. In so doing, it provides a set of distinguishing characteristics of the two systems and identifies implications for both theory and practice, based on a consideration of content, context and process (Pettigrew & Whipp, 1991) and the concept of metaroutines (Adler, et al., 1999).
CITATION STYLE
Huang, J., Newell, S., & Pan, S. (2002). Enterprise Resource Planning and Knowledge Management Systems: Synergistic Solutions? In New Perspectives on Information Systems Development (pp. 633–646). Springer US. https://doi.org/10.1007/978-1-4615-0595-2_51
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