Effective communication in organisations increases their competitiveness

Abstract

The speed of changes, determining business environment, is increasing rapidly with the emerging Fourth Industrial Revolution. If Slovak organisations aspire to maintain competitiveness, they will need to keep pace with the organisations that react quickly to such changes. Open communication, as an instrument of effective engagement of human resources may be among the instruments of increasing the chances of organisations to maintain competitiveness. The presented article aims at identifying the level of the implementation of open communication attributes in Slovak organisations, and at evaluating the reasons and consequences resulting from the findings to managerial work. The analysis of the level of openness of communication processes in year 2018 on 214 Slovak organisations was performed by an electronic questionnaire survey. The data collected from the questionnaire survey were subsequently statistically processed, while in addition to descriptive statistics, a method of correlation analysis, particularly statistical Pearson parametric correlation test (r), was used. The results proves the existence of a statistically significant relation between the frequency of attending communication trainings by the managers and the level of the support of employees in bottom-up communication and also the level of influencing informal communication in organisations.