Organizational factors in burnout and secondary traumatic stress

Abstract

This chapter targets the challenges associated with addressing secondary trauma and job burnout at the organizational level (including military, business, and community-based milieu), rather than the more common individual-level focus. A review of critical organizational structure and cultural factors that affect burnout and potentially STS are offered. Leadership style is also reviewed along with a number of individually based organizational factors (e.g., role conflict) that negatively impact job burnout. Finally, we offer a set of best practices for ameliorating STS and job burnout from an organizational perspective.