Service selection decision support in the internet of services

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Abstract

With the emergence of service provisioning infrastructures and the networking capabilities of the web the IT world has been enhanced with the dynamics to support a market of services, where the number of providers and customers is potentially unbounded, also known as Internet of Services. In that frame, the customer comes against the problem of selecting a service from a plethora of available ones. This paper advocates that the large number of customers can provide the solution to this problem, by exploiting the experience of those that present similar behavior when they are asked to rate a provided service. © 2010 Springer-Verlag.

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Tserpes, K., Aisopos, F., Kyriazis, D., & Varvarigou, T. (2010). Service selection decision support in the internet of services. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6296 LNCS, pp. 16–33). https://doi.org/10.1007/978-3-642-15681-6_2

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