Circular Intuitionistic Fuzzy Analytic Hierarchy Process for Remote Working Assessment in Covid-19

Abstract

The Covid-19 pandemic has caused many revolutionary changes in business life. Thanks to the remote working opportunity in some sectors and limited areas, some leading companies were able to continue their activities and aimed to prevent the spread of the epidemic in the business environment. Although remote working is very advantageous due to economic and health conditions, some challenges can also be mentioned in terms of efficient and effective business management. Evaluation of these challenges may enable the pursuit of a holistic management strategy. In this study, the challenges of the remote working method for businesses are evaluated. Circular Intuitionistic Fuzzy Sets (C-IFS), which is a fairly new fuzzy set concept, and the Analytic Hierarchy Process (AHP), which is a widely used multi-criteria decision making (MCDM) method, are proposed as a novel hybrid methodology. IFS is used to reflect linguistic expressions of decision makers’ assessments. The proposed methodology is implemented to investigate the compliance of tourism enterprises with the concept of remote work and to increase the use of the C-IFS AHP methodology.