The Role of Room Attendants in Increasing Guest Satisfaction at Aston Kupang Hotel & Convention Center during the Covid-19 Pandemic

  • Saragi D
  • Eky F
  • Mantolas C
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Abstract

… From the results of the study, it is known that during the Covid-19 pandemic, the … Hotel & Convention Center is to provide room service according to hotel SOP plus the standard Covid-…

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APA

Saragi, Dra. R., Eky, F. S., & Mantolas, C. M. (2022). The Role of Room Attendants in Increasing Guest Satisfaction at Aston Kupang Hotel & Convention Center during the Covid-19 Pandemic. In Proceedings of the International Conference on Applied Science and Technology on Social Science 2021 (iCAST-SS 2021) (Vol. 647). Atlantis Press. https://doi.org/10.2991/assehr.k.220301.097

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