Entertainment Product Decisions, Episode 1: The Quality of the Entertainment Experience

  • Hennig-Thurau T
  • Houston M
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Abstract

In this chapter on entertainment product decisions, we take a deep dive into just what “quality” means in an entertainment context and the taste-dependency of the concept. We then study what makes an entertainment product a “high quality” one, and how such quality ultimately relates to product success. Because many entertainment products rely on a storyline, we also take a look at what makes a narrative “great”—including an examination of whether storyline development can (ever) be automated in the age of big data.

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Hennig-Thurau, T., & Houston, M. B. (2019). Entertainment Product Decisions, Episode 1: The Quality of the Entertainment Experience. In Entertainment Science (pp. 295–312). Springer International Publishing. https://doi.org/10.1007/978-3-319-89292-4_7

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