Quality of Life (QOL) in Hospitality and Tourism Marketing and Management: An Approach to the Research Published in High Impact Journals

Abstract

According to the importance that quality of life (QOL) in tourism research is acquiring, we propose a literature review on QOL in hospitality and tourism marketing and management by considering the published works in top journals listed in the Journal Citation Reports (JCR) in the category of ``Hospitality, Leisure, Sport & Tourism'' in 2016. We developed a literature review based on a content analysis, in which 20 articles were identified as an illustrative sample of the state-of-the-art and the level of development of this topic. The results show a synthesis of what is being published, who are the authors dedicated to this topic and their affiliations, in which journals these works received major acceptance, among other issues. The current body of knowledge existing is the result of diverse contributions dealing with the topic from multiples points of view, going from tourists perceived impacts of tourism on their personal QOL, to the evaluations by host communities about QOL enhancements caused by tourism development. Moreover, important contributions made by theoretical works were identified.