Abstract
The concept of quality is multifaceted. Moreover, its definition depends on who defines it, the context in which it is defined, and the maturity of those who define both the concept and its implications. Benchmarking is commonly used to enhance quality, and it has...
Cite
CITATION STYLE
APA
Ossiannilsson, E. S. I. (2017). Benchmarking: A Method for Quality Assessment and Enhancement in Higher Education. In Learning, Design, and Technology (pp. 1–19). Springer International Publishing. https://doi.org/10.1007/978-3-319-17727-4_52-2
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