Using the process-assets framework for creating a holistic view over process documentation

Abstract

When an organization has not adopted a uniform and standardized way of producing and storing process documentation, keeping track of and maintaining process documents can be a real challenge. In this paper we suggest a framework for organizing process documentation which is created in different notations, for different purposes, and stored in different formats. We show how this framework has been applied in a real case in an organization where such problems are present. We discuss advantages and disadvantages of the framework and suggest further development and testing of the framework to improve its usability.