Abstract
Developers worldwide wish to understand what major companies are doing in user-experience development (UXD). UXD comprises activities in user-centered design of user experience, specifically user-interface development (metaphors, mental models, navigation, interaction, and appearance) that is useful for planning, research, analysis, design, implementation, evaluation, and documentation of products/services across a wide number of platforms. This paper reports the results of a survey conducted with six enterprise software companies. © 2009 Springer Berlin Heidelberg.
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Marcus, A., Ashley, J., Knapheide, C., Lund, A., Rosenberg, D., & Vredenburg, K. (2009). A survey of user-experience development at enterprise software companies. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5619 LNCS, pp. 601–610). https://doi.org/10.1007/978-3-642-02806-9_70
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